CONTACT DSC VISION CORNER
Have any questions or concerns? Call us at 773-629-6259 or submit the form below.
FAQ
What are your delivery options?
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All deliveries are pending approval and merchandise availability.
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Orders are processed Monday-Friday.
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We do not ship Saturdays, Sundays, or holidays.
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Watch for an email from us after placing order. We may need additional information to process your order.
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Torrid is not responsible for lost or stolen packages.
Free In-Store Returns* Standard service is provided via the United States Postal Service. Please allow 5-7 business days for delivery. You will receive a shipping confirmation email when your order leaves our warehouse, so you can track your order.
Signature may be required. *Excludes Alaska and Hawaii
What is your returns policy?
We hope you love what you've ordered, but we know that sometimes things don’t work out:
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Initiate your return within 14 days of the purchase date on your receipt or packing slip.
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If you want to replace an item in a different size or color, we recommend processing a purchase quickly as items do sell out.
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Damaged or missing items? Contact Customer Service for assistance.
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Note that a $8.00 return shipping fee will be deducted from your total return amount.
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Please allow 1-2 weeks for processing returns.
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Note that Apple Pay or Google Pay purchases can only be returned by mail and not in stores.
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Online orders purchased with PayPal can now be returned to U.S. stores.
WHAT'S NOT RETURNABLE?
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Items not purchased at DSC VISION CORNER
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Items without a DSC VISION CORNER Store receipt or a packing slip.
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Items with removed tags or items missing their original packaging (e.g., shoe boxes).
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Clearance items or items marked as “Final Sale”.
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For hygienic reasons, these items are “Final Sale”:
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Washed or worn items
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Accessories: earrings and cosmetics
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Intimates: panties and lingerie sets
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Clothing: tights
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